Policies & Important Information

Please review our policies carefully before placing an order. These guidelines ensure clarity, fairness, and the best experience for everyone.

Deposit & Payment

A 50% deposit is required to place any order. This deposit is non-refundable and confirms your order in our schedule.

Orders will not be placed without a deposit.

Accepted payment methods: Zelle, Apple Pay, Cash App, and Cash.
No checks accepted.

Delivery & Pickup

Delivery fees are based on location and will be discussed prior to confirmation. Pickup is always free.

We do not ship flowers.

Last-Minute Orders

Orders must be placed at least 24 hours in advance.

A $20 rush fee will apply to last-minute requests and is subject to availability.

Unclaimed Orders

If flowers are not picked up at the agreed-upon time, the order will be considered forfeited.

The product will be lost and the deposit will not be refunded for both pre-made and custom orders.

Liability

Once flowers are handed over to the client or recipient, we are not responsible for damage, care, environmental conditions, or handling.

Communication

Any questions, changes, or concerns must be communicated prior to delivery or pickup.

By placing an order, you acknowledge that you have read, understood, and agreed to all policies listed above.